Refund and Returns Policy

Refund Policy – GadgetBroBD

Effective Date: October 2025

Thank you for shopping with GadgetBroBD. We value your satisfaction and strive to ensure that every purchase meets your expectations. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refund

We offer refunds or replacements under the following conditions:

You received a damaged or defective product.
You received the wrong item.
The product is missing parts or accessories as described.

To be eligible for a refund, you must:

Notify us within 3 days of receiving your order.
Return the product in its original packaging and unused condition.

2. Non-Refundable Items

We do not offer refunds for:

Products damaged due to customer misuse or negligence.
Products that have been used, modified, or altered after delivery.
Items purchased during special sales or promotions, unless defective.

3. Refund Process

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days.
Refunds will be made to your original payment method (e.g., mobile banking, card, or cash on delivery adjustment).

4. Replacement Option

If you prefer, we can replace your item instead of refunding the amount. Replacement is subject to stock availability.

5. Contact for Returns

To request a refund or replacement, please contact our support team:
📧 Email: gadgetbro.info@gmail.com
📞 Phone: 01346878776
💬 WhatsApp: 01346878776
🌐 Website: https://gadgetbrobd.com/

Please include your Order ID, Contact Number, and a brief description of the issue.